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When the summer sun beats down on Salem and the temperatures start to climb, there's no better escape than the cool relief of air conditioning. As roses bloom and locals flock to the city's lush parks, families rely on Sunset Heating & Cooling to keep their homes a perfectly chilled oasis away from the famous Willamette Valley heat.

For over a century, the trusted name in Salem's HVAC industry has been Sunset Heating & Cooling. Families across the Salem area have relied on our team of highly trained, friendly technicians to keep their homes comfortable year-round with quality workmanship and exceptional service.

AC Ready for Summer Checklist

At Sunset, we're more than just an HVAC company - we're a family serving yours. Founded in 1922 as Sunset Fuel delivering heating fuel to local homes, our business has evolved over the decades while never losing sight of our core values: going above and beyond to meet your needs with a smile.

Whether your air conditioning unit just quit on one of Salem's scorching summer days or it's simply time for your annual tune-up, Sunset's AC repair experts have you covered. We'll quickly diagnose the issue and make any necessary repairs with care and precision. Our technicians respect your home as if it were their own.

Don't sweat it, Salem - Sunset Heating & Cooling is here for all your air conditioning repair needs. Call us today at (503) 500-5866 to schedule service!

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    Valid only on Repair charges, not valid on Service Plans, Trip charges or Diagnostic charges.



    When the Salem summer heat is relentless, a broken air conditioning system is an emergency. At Sunset Heating & Cooling, we have a proven process for getting your cool indoor oasis restored quickly.

    Initial Diagnostics

    The first step is a thorough diagnostic evaluation by one of our certified AC repair technicians. We'll carefully inspect every component of your cooling system to accurately identify the root cause of the issue. Using specialized tools and decades of experience, we'll provide an upfront assessment and repair plan.

    Prompt Repair Work

    Once you approve the repair estimate, our team gets to work immediately. Our service trucks are fully stocked with all the parts and supplies needed to fix almost any make or model of residential air conditioner. If a component needs to be ordered, we'll make it a top priority.

    Comprehensive Testing

    We never consider a repair complete until your AC system has passed extensive performance testing. Your technician will run the unit through multiple cooling cycles, monitoring refrigerant levels, electrical inputs, airflow, and more to verify everything is operating at peak efficiency.

    Meticulous Workmanship

    From start to finish, you can expect the highest levels of professionalism and care. Our technicians wear boot coverings and use protective barriers to keep your home clean. We treat your property with the same respect as our own.

    Uncompromising Standards

    All AC repairs from Sunset are backed by a 100% satisfaction guarantee. If you're not completely pleased with our service for any reason, we'll make it right. We also provide robust warranties on parts and labor to protect your investment.

    For over 100 years, this meticulous process is how the Sunset team has delivered trustworthy AC repairs to Salem area homeowners. Don't let a cooling emergency leave you sweating - call us at (503) 500-5866!

    What are the Benefits of Professional AC Repair in Salem?

    When your home’s air conditioning system requires repair, you may be tempted to try to fix it yourself or hire an unlicensed handyman. However, there are many important benefits to instead choosing professional AC repair services from a company like Sunset Heating & Cooling. 

    Here are the benefits you can expect: 

    Expert Diagnostics

    AC units are complex machines with sophisticated components like compressors, coils, refrigerant lines, electrical systems, and more. An untrained person could easily overlook the true source of the problem. Sunset’s certified HVAC technicians have the knowledge to accurately diagnose and repair any AC issue.

    Proper Parts & Tools

    From precision instruments to specialized components, professional repair technicians have access to the right parts and tools for the job. Using subpar materials or improper tools can lead to further damage and premature system failure.

    Safety First

    Attempting DIY repairs on an air conditioner puts your safety at risk from hazards like high-voltage electricity, EPA-regulated refrigerants, heavy equipment, and more. As professionals, Sunset’s techs follow rigorous protocols to ensure repairs are completed safely.

    Longer System Lifespan

    With expert workmanship and factory-approved parts, professional AC repairs from Sunset are built to last. You can have peace of mind knowing your system will continue delivering reliable cooling for its full expected service lifetime.

    Efficiency & Cost Savings

    When airflow, refrigerant levels, and electrical inputs are properly calibrated during repairs, it allows your AC unit to run at optimal efficiency. This saves significantly on monthly energy bills versus a poorly repaired or unmaintained system.

    Protecting Your Investment

    Having paid thousands for your home’s air conditioner, you want to protect that investment through proper professional repair and maintenance. Sunset stands behind our work with a 100% satisfaction guarantee.

    This summer, when the famous Willamette Valley heat is beating down, you deserve a cool, comfortable escape at home. Don’t risk your AC breaking down unexpectedly – call Sunset Heating & Cooling for a professional repair.

    What are Common AC Problems in Salem, OR?

    While air conditioners can develop typical issues over time like refrigerant leaks or failed parts, living in Salem means your cooling system faces some unique challenges. The weather patterns and environmental conditions here contribute to specific kinds of AC troubles.

    Electrical Short Circuits From Moisture

    Our rainy Salem climate allows excess moisture to build up, especially on outdoor condensing units. If not maintained properly, this dampness can corrode electrical components over time, leading to short circuits that shut down the system. 

    Water can seep into electrical boxes, connections, and motors, causing corrosion, rust, and damage to wiring. Even the control board could short out from excessive moisture exposure. Preventative measures like proper drainage, unit covering, and regular service help keep this moisture at bay.

    Clogged Filters From Spring Pollen

    Ah, springtime in Salem – when trees and flowers come alive with beautiful blooms…and unleash massive pollen counts into the air. These tiny particles rapidly clog AC filters if they aren’t replaced, restricting airflow and making your unit work harder. 

    Pollen can completely mat down filter material, acting as an impenetrable barrier so little air passes through. This puts strain on the blower motor as it tries to overcome that blockage. Changing filters frequently during peak pollination is critical.

    Reduced Efficiency From Volcanic Ash

    Being situated along the Pacific Ring of Fire has its downsides. Drifting volcanic ash can accumulate on outdoor units, acting as insulation that hinders the AC’s ability to shed heat efficiently. 

    This fine grit coats the condensing coils and fan blades, forming an effective layer of insulation between the refrigerant and outdoor air. It forces the compressor to work harder trying to expel heat through that barrier. Periodic cleaning and maintenance are required to remove built-up ash.

    Humidity Hassles In Summer

    Our summers may be amazing, but that trademark Willamette Valley humidity challenges ACs. Excess moisture causes cooling coils to ice up frequently if not regularly serviced and maintained. As the AC pulls humidity from the air, it condenses and freezes on the coils. 

    This ice buildup blocks airflow and insulates the coil so it can’t absorb heat properly. Parts like the defrost sensors and drain lines are also impacted. Managing humidity levels through proper system care is essential.

    Rapid Cycling Wear and Tear

    Resting in a valley, Salem experiences drastic temperature shifts – from cool mornings to scorching afternoons. Cycling an air conditioner rapidly like this accelerates component wear over its lifespan. 

    Constantly turning on and off puts immense stress on parts like the compressor and fan motors through frequent hard starts. It also leads to more frequent liquid slugging of the compressor as refrigerant rapidly changes state. Preventative maintenance minimizes this damaging short cycling.

    The team at Sunset Heating & Cooling has decades of experience counteracting these Salem-specific AC challenges through preventative maintenance and expert repair services. Don’t let the elements put your cooling system down for the count!

    How Often Should I Schedule Maintenance to Avoid AC Repairs?

    Like any complex machine, your home’s air conditioning system requires regular professional maintenance to operate at peak performance. Neglecting routine service leads to a steady decline in efficiency and reliability over time, resulting in more frequent breakdowns. At Sunset Heating & Cooling, we recommend most Salem homeowners have their AC units serviced at least once a year.

    During an annual tune-up service call, one of our certified HVAC technicians thoroughly inspects, cleans, and calibrates every component of your cooling system using manufacturer specifications. This precise maintenance provides several key benefits:

    Extended Equipment Lifespan

    With annual service, your AC runs as designed which minimizes unnecessary strain and premature wear and tear on components. This allows you to maximize your investment and get the full rated lifespan from your cooling equipment.

    Fewer Repair Needs

    Most air conditioning breakdowns are caused by lack of maintenance allowing issues to slowly escalate over years of service. Consistent tune-ups catch small problems early before they turn into major repair needs.

    Improved Energy Efficiency

    An unmaintained AC unit can suffer performance drops of 5% annually in cooling output while consuming more energy each year. Routine service like coil cleaning and part calibrations restore lost efficiency.

    Consistent Cooling Comfort

    When an air conditioner is clean, lubricated, and adjusted properly, it simply works better at keeping your home evenly cooled and dehumidified. You’ll experience more reliable cooling cycle after cycle.

    Longer System Lifespan

    With professional maintenance year after year, your AC undergoes the periodic cleanings, part replacements, and adjustments necessary to continually operate like new. This comprehensive service extends your system’s overall service life.

    Lower Repair Costs Over Time

    While tune-ups come with an upfront cost, they pay you back through future repair savings and higher efficiency. It’s much more cost-effective than being nickel-and-dimed by frequent costly breakdowns.

    For the ultimate peace of mind and protection for your cooling investment, Sunset Heating & Cooling offers convenient annual maintenance plans.

    How Can I Prevent Frequent AC Repairs?

    While routine professional maintenance is the best way to prevent frequent air conditioning repairs, there are also some simple steps you can take as a homeowner to keep your AC running reliably. At Sunset Heating & Cooling, we recommend the following tips to help avoid unexpected cooling system breakdowns:

    Change Air Filters Regularly

    A clogged, dirty air filter forces your AC to work harder by restricting airflow. This puts extra strain on components like the blower motor. Changing filters every 1-3 months is an easy DIY task that prevents many common issues.

    Keep Outdoor Unit Clear

    Your outdoor condensing unit needs good air circulation to run efficiently. Make sure there is at least 2-3 feet of clearance around the unit at all times. Also, periodically clean off any leaves, grass, dirt, or debris that accumulates.

    Adjust Thermostat Properly

    Setting your thermostat to an unrealistically low temperature doesn’t cool your home faster. It only causes the system to run non-stop, leading to excess wear and tear. Find a reasonable temperature and leave it there.

    Use Ceiling Fans

    On milder days, using ceiling fans allows you to raise your AC thermostat by 4°F without any reduction in comfort. This reduces the cooling load so your air conditioner doesn’t work as hard.

    Seal Air Leaks

    Drafty windows, doors, and ductwork cause cooled air to escape, wasting energy. Caulking, weatherstripping, and insulating ductwork reduce this strain on your AC while lowering utility costs.

    Schedule Annual Tune-Ups

    While basic maintenance tasks are helpful, a professional tune-up service is absolutely essential. An HVAC technician’s trained eye catches any developing issues before they turn into costly breakdowns.

    Of course, even with proper prevention sometimes repairs are unavoidable as air conditioners age. But following these tips from Sunset helps ensure your cooling system operates as dependably as possible through each Salem summer. If you do require repairs, our team is here to promptly get your home comfortable again.

    At What Age Does an AC Start to Need Repairs?

    With the latest innovations in air conditioning technology, today’s cooling systems are engineered for remarkable longevity and durability. However, even with proper annual maintenance, inevitable wear and tear occurs as an AC unit ages. Most homeowners in the Salem area can expect to need their first major repair service around 8-10 years into their system’s lifespan.

    During the initial 5-7 years, your air conditioner should operate reliably with just routine tune-ups, assuming no manufacturing defects or installation issues. It’s not uncommon for a well-maintained AC to make it through this entire first stage without any significant hiccups.

    Once your system hits that 8- 10-year milestone though, larger components like the compressor and condenser coils begin showing their age. This is when you’ll likely face your first major repair needs like:

    Compressor Replacement

    The compressor is the heart of the AC unit, and these heavy-duty parts eventually reach the end of their service life after years of continuous operation through hot Oregon summers.

    Condensate Drain Clogs

    Mineral buildup from condensation water slowly restricts drain line flow over time. Cleaning or drain replacements become necessary to prevent leaks and overflows.

    Refrigerant Leaks

    Microscopic perforations develop in the AC’s refrigerant lines due to normal vibration cycles and corrosion. Allowing leaks to persist leads to higher utility bills and potential compressor failure.

    Thermostat and Control Issues

    Wiring connections loosen and electronic control boards degrade after extended heating/cooling cycles. Thermostats and other controls may require repairs or replacement.

    Ductwork Deterioration

    Over many years, ductwork can develop air leaks through damaged sections or failed connections and sealings. Leaky ducts dramatically reduce cooling efficiency.

    While a reputable brand and diligent maintenance lengthen your air conditioner’s lifespan, inevitable repairs become more frequent once that 10- 15-year mark is crossed. The trusted pros at Sunset Heating & Cooling can assess your unit and advise if repairs or replacement is the better investment.

    Do AC Repairs Require Permits in Salem?

    When it comes to air conditioning repairs around Salem, many homeowners wonder if they need to obtain permits for the work to be done legally and safely. The requirements depend largely on the nature and extent of the AC repairs being performed.

    For basic maintenance services and minor repairs, permits are generally not necessary. This includes tasks like replacing air filters, cleaning coils, recharging refrigerant levels, or swapping out small components. As long as the work doesn’t involve significant system modifications or additions, no permit is required.

    However, more extensive HVAC repairs and replacements do trigger permitting regulations according to Salem’s building codes. Projects that require permits include:

    Full AC System Replacement

    Removing an old air conditioner and installing a completely new outdoor and indoor unit must be permitted. This ensures proper system sizing for your home and confirms all work is up to code.

    New Ductwork Installation

    Adding or replacing large portions of ductwork, whether for air supply or return air, requires a permit. This covers any project beyond just simple duct sealing or small section replacement.

    Major Electrical Work

    If AC repairs involve upgrading your home’s electrical service, circuit panel, or running new permanent wiring for the cooling system, an electrical permit is mandatory for safety reasons.

    While the permitting process requires additional time and fees, it serves an important purpose – verifying that all HVAC installations and major repairs are being completed to current code standards. This safeguards your home and family while protecting your investment.

    Reputable licensed contractors like the team at Sunset Heating & Cooling are well-versed in Salem’s permitting regulations. We can guide you through any requirements and even handle the entire permit application process.

    How to Find a Reliable AC Repair Service in Salem?

    When your home’s air conditioning system needs repairs, you want a contractor you can trust to do the job right. With many HVAC companies in the Salem area to choose from, finding a truly reliable service can feel overwhelming. At Sunset Heating & Cooling, we recommend looking for these key qualifications during your search:

    Proper Licensing & Insurance

    In Oregon, HVAC contractors must be licensed through the state’s Construction Contractors Board (CCB). This licensing involves insurance, bonding, and meeting strict trade competency standards. Only hire companies with an active, valid CCB license.

    Years of Local Experience

    AC repairs require extensive knowledge of regional factors like climate conditions. Opt for companies like Sunset with decades of experience serving the unique Salem environment. We understand issues like spring pollen, summer humidity, and volcanic ash impacts.

    Drug-Free Workforce

    For the safety of your family, choose an HVAC repair service that has formal policies and screenings to ensure a drug-free workforce enters your home. This demonstrates a strong safety culture.

    Respected Reputation

    In today’s digital age, it’s easy to read online customer reviews for insight into a company’s reputation. Opt for one with consistently high ratings and comments praising their workmanship, punctuality, and fair pricing.

    Solid Warranties

    To protect your repair investment, only work with companies offering robust labor and parts/equipment warranties. This ensures any issues arising due to improper service are remedied quickly.

    Maintenance Plan Options

    The best HVAC services provide maintenance plan memberships to customers. These affordable plans help prevent untimely breakdowns through comprehensive annual system tune-ups.

    Choosing an unreliable or unqualified contractor can end up costing you far more in the long run through poor repairs, repeat service needs or potential safety hazards. Work with an established, respected AC repair company you can have full confidence in like Sunset Heating & Cooling.


    Maintenance Plans

    Regular maintenance is crucial to keeping your HVAC systems working efficiently and safely. When you sign up for our Sunset Service Plan, not only do you get an annual inspection and tune-up of your system, but you also have the added benefit of working with a team that knows your unit’s repair and maintenance history.

    • Visual Ductwork Inspection: ($79 Value)
    • Your Plan is transferable if you move to another home in the Portland area or given to buyer of home you are selling
    • 15% off any additional services or repairs
    • Peace of mind knowing that your HVAC system is in good hands.
    • Indoor Air Quality Evaluation: ($79 Value)
    • Plans start at as little as $16.50/ month for one unit.
    • Priority scheduling for any service
    • High Performance Tune-up.
    View Maintenance Plans

    Your Local Experts for AC Repairs in Salem

    For over a century, no name has been more synonymous with exceptional HVAC services in the Salem area than Sunset Heating & Cooling. As a local company that has been in operation since 1922, we take immense pride in treating our customers like they’re part of our family.

    From emergency AC repairs on the hottest summer days to routine maintenance tune-ups, you can count on Sunset’s team of certified technicians to deliver the highest levels of expertise and craftsmanship. Our core values of integrity, hard work, and superior customer service have remained unchanged for five generations.

    What truly sets us apart is our comprehensive knowledge of the unique challenges Salem systems face – from pollen and ash buildup to impacts of our valley’s humidity extremes. We’ve encountered virtually every AC issue this region can throw at us and know how to handle it properly.

    More than just repairing your air conditioner, we make it our mission to educate you on getting maximum performance and longevity from your cooling investment. We’ll provide personalized maintenance tips and guidance to keep your energy costs affordable.

    When the famous Willamette Valley heat becomes unbearable, don’t tolerate an inefficient or broken air conditioning system a day longer. Keep your home the comfortable oasis it should be by calling Sunset Heating & Cooling at (503) 500-5866! We’re ready to WOW you with our certified service.

    Sunset - Over 100 seal

    Portland’s Trusted Heating and Cooling Company

    Are you looking for quality heating and air cooling services in the Portland area? Sunset Heating & Cooling has been a trusted name in the HVAC industry for decades! If you’re looking for a reputable AC and heating company that provides professional work and exceptional customer service for a fair price, you’ll find it here!

    When you need heating and air conditioning services in Portland, OR, you can always count on Sunset Heating & Cooling

    What Our Clients Say

    Ryan from Sunset Heating & Cooling was friendly, efficient, helpful and so pleasant to have in our home. A great company and wonderful service.

    - Kathi P.

    Jeremy was prompt and friendly. He did a great job of servicing our ac and explaining what he did. Great customer service!

    - Jennifer M.

    Jeremy was knowledgeable, personable, and took the time to explain things. Highly recommend his service.

    - Scott B.

    Many thanks for a great job of diagnosing, explaining and fixing our problem. We are very appreciative and will be happy to tell others.

    - Greg G.

    The Sunset team who sold and installed a new furnace and AC unit in my condominium were wonderful. They were knowledgeable, professional, thorough, respectful and friendly. They went the extra mile to be sure other residents were not impacted and I was happy. They took special care to leave no trace of their being here, except for new and vastly improved heating and cooling system.

    - Kaki B.

    Trusted Partners

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