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Sunset Heating & Cooling - Logo

Serving the Community since 1922!

Coming home to a malfunctioning water heater can disrupt your daily routine, leaving you without the ability to shower, wash dishes, or do laundry. Fortunately, Sunset Heating & Cooling provides emergency water heater repair services throughout Portland, OR. No matter the time of day or night, our skilled technicians are prepared to deliver both electric and gas water heater repairs, ensuring you're never left in the cold.

Choosing a trusted plumber to provide quality plumbing services will give you peace of mind knowing your plumbing system is well taken care of. At Sunset Heating & Cooling, we’ve been working with homeowners in the area since 1922.

We’re staffed by the most experienced and qualified plumbers in the area that offer premium electrical service. We ensure 100% satisfaction with every project.

(503) 500-5866

At Sunset Heating & Cooling, we understand the urgency of water heater issues and offer prompt repair services across Portland. Our skilled technicians are well-versed in handling a range of water heater problems, ensuring your system is back in operation as quickly as possible.

The Most Common Water Heater Repairs Our Plumbers Deal With

In case you're wondering, our experienced plumbers routinely handle a range of common water heater repairs to restore and enhance the performance of hot water heaters in the homes of Portland residents. Key issues we commonly address include:

  • Heating Element Failure: Often leads to insufficient hot water, requiring timely replacement or repair.
  • Thermostat Malfunctions: Causes fluctuating water temperatures, necessitating adjustments or replacements to ensure consistent heat levels.
  • Sediment Buildup: Common in areas with hard water, this buildup can decrease efficiency and increase the risk of overheating. Flushing the tank is a necessary maintenance task to address this.
  • Leaks: Whether from the tank itself or related components like faulty pressure relief valves, leaks can lead to significant water damage and require immediate repair.
  • Anode Rod Wear: Anode rods protect the tank from corrosion. When they wear out, they must be replaced to prevent rust and prolong the tank’s lifespan.

Our skilled technicians are adept at quickly diagnosing these issues and implementing effective solutions to maintain the reliability of your water heater.

Signs Your Water Heater Needs Repairs

Recognizing when your water heater requires professional repair is key to preventing more severe problems down the line. Here are the telltale signs that indicate your water heater might need attention:

  • Insufficient Hot Water: If your water fails to heat to the desired temperature, it's a clear sign that something might be wrong with the heating elements or thermostat.
  • Strange Noises: Banging, popping, or whining noises from the tank can indicate sediment buildup or component malfunction.
  • Discolored Water: Rust-colored or murky water suggests corrosion inside the tank or failing components that need to be addressed.
  • Visible Leaks: Any signs of water pooling around the unit are urgent indicators of leaks that can lead to structural damage or flooding.

If you observe any of these symptoms, it’s crucial to contact a professional for repairs promptly to avoid escalating damage or potential hazards.

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    Valid only on Repair charges, not valid on Service Plans, Trip charges or Diagnostic charges.



    Water Heater Installation & Replacement

    When repair is no longer viable or cost-effective, Sunset Heating & Cooling provides comprehensive installation and replacement services. We guide homeowners through choosing the best new water heater based on their needs, budget, and energy preferences.


    Types of Water Heaters We Install


    • Tank Water Heaters: In the Portland area, these are the conventional water heaters, the most common type of heaters our technicians install. They store and heat water in a large tank, ensuring a ready supply of hot water. Available in various sizes, they can be powered by electricity, gas, or propane. Each type comes with its own pros and cons, and our technicians can help you choose the type that fits best to your household.
    • Tankless Water Heaters: Unlike traditional tank models, tankless water heaters provide hot water on demand by heating water directly without the use of a storage tank. This leads to less energy waste and continuous hot water supply, making them an energy-efficient choice.
    • Boiler-Heater Combos: A combination boiler water heater is an integrated unit that serves dual purposes: it heats both the home and the water used at various plumbing fixtures. This type of system circulates hot water through baseboard radiators or radiant floor systems to warm the house. Depending on the model, it may also generate steam that is sent to steam radiators for additional heating.
    • Condensing Water Heaters: Condensing water heaters efficiently harness waste gas fumes from a home’s natural gas system to heat water. These systems capture heat from exhaust gases produced when the furnace burns natural gas, utilizing a coil at the bottom of the tank to warm the water inside. Ideal for homes that use natural gas extensively for heating and cooking, condensing water heaters offer significant energy savings and reduced utility bills. However, they are generally larger and more costly than conventional tank water heaters.
    • Solar Water Heaters: Utilizing solar panels, these systems are environmentally friendly and significantly reduce energy costs. They’re ideal for Portland’s increasing focus on sustainable living.


    What’s Best – Repair or Replacement?


    Deciding whether to repair or replace a hot water heater depends on several factors, including the age of the unit, the cost of repairs, and whether the existing model meets the household’s water usage needs. Generally, if the cost of repair approaches 50% of the cost of a new water heater, replacement might be the more economical option.

    Water Heater Maintenance

    Routine maintenance is crucial to extend the lifespan of your water heater and ensure it runs efficiently. Sunset Heating & Cooling offers detailed maintenance services that can help prevent unexpected breakdowns and costly repairs.


    How Often Should My Water Heater Be Maintained?


    Regular maintenance of your water heater is essential to ensure its longevity and efficiency. Experts recommend that water heaters be serviced at least annually. During a typical maintenance session, several critical tasks are performed. The anode rod, which prevents rust inside the tank, should be checked and replaced if worn out. Flushing the tank is crucial to eliminate any sediment buildup that can affect the heater’s performance and energy efficiency. Additionally, a thorough inspection for any signs of wear, corrosion, or leaks is conducted to prevent future problems. Temperature settings are also tested and adjusted if necessary to guarantee that the water heater operates at optimal levels, providing you with reliable and cost-effective service. Regular maintenance not only extends the life of the unit but also ensures that it runs safely and efficiently.


    Maintenance Plans

    Regular maintenance is crucial to keeping your HVAC systems working efficiently and safely. When you sign up for our Sunset Service Plan, not only do you get an annual inspection and tune-up of your system, but you also have the added benefit of working with a team that knows your unit’s repair and maintenance history.

    • Visual Ductwork Inspection: ($79 Value)
    • Your Plan is transferable if you move to another home in the Portland area or given to buyer of home you are selling
    • 15% off any additional services or repairs
    • Peace of mind knowing that your HVAC system is in good hands.
    • Indoor Air Quality Evaluation: ($79 Value)
    • Plans start at as little as $16.50/ month for one unit.
    • Priority scheduling for any service
    • High Performance Tune-up.
    View Maintenance Plans

    Reach Out to Sunset for Stellar Water Heater Services in the Portland Area

    For all your water heater needs in Portland, OR, trust the expertise of Sunset Heating & Cooling. Whether you need urgent repairs, are considering a new installation, or simply want to maintain your current system, we are here to provide reliable, high-quality plumbing services, including water heater service. Contact us today to ensure your water heater is functioning perfectly and efficiently, providing your home with the comfort and convenience you deserve.

    Sunset - Over 100 seal

    Portland’s Trusted Heating and Cooling Company

    Are you looking for quality heating and air cooling services in the Portland area? Sunset Heating & Cooling has been a trusted name in the HVAC industry for decades! If you’re looking for a reputable AC and heating company that provides professional work and exceptional customer service for a fair price, you’ll find it here!

    When you need heating and air conditioning services in Portland, OR, you can always count on Sunset Heating & Cooling

    What Our Clients Say

    Ryan from Sunset Heating & Cooling was friendly, efficient, helpful and so pleasant to have in our home. A great company and wonderful service.

    - Kathi P.

    Jeremy was prompt and friendly. He did a great job of servicing our ac and explaining what he did. Great customer service!

    - Jennifer M.

    Jeremy was knowledgeable, personable, and took the time to explain things. Highly recommend his service.

    - Scott B.

    Many thanks for a great job of diagnosing, explaining and fixing our problem. We are very appreciative and will be happy to tell others.

    - Greg G.

    The Sunset team who sold and installed a new furnace and AC unit in my condominium were wonderful. They were knowledgeable, professional, thorough, respectful and friendly. They went the extra mile to be sure other residents were not impacted and I was happy. They took special care to leave no trace of their being here, except for new and vastly improved heating and cooling system.

    - Kaki B.

    Trusted Partners

    Daikin Comfort PRO
    Ruud PRO
    NW Natural